Last Updated:​ January 16, 2026

At HAROLD BRIDGERS LLC​ (operating as Ironclad Monster), we strive for your complete satisfaction. Please review our refund and return policy below.

1. Return Eligibility

You may request a return if:

• The item is unused, in its original condition, and includes all packaging/tags.

• The request is submitted within 30 days​ of the delivery date.

• The product is defective, damaged during shipping, or incorrect (wrong item shipped).

• Note:​ Certain items are non-returnable, including digital downloads, personalized/custom-made products, and items marked as final sale or clearance (unless defective).

2. Refund Process

• Initiate a return by contacting our Support Team (details below).

• Once we receive and inspect your returned item:

  • Approved refunds will be processed to your original payment method.

  • Please allow 3–7 business days​ for the refund to appear in your account after processing (timing depends on your bank/payment provider).

3. Non-Refundable Situations

We cannot offer refunds or returns for:

• Items returned after the 30-day window.

• Items showing signs of use, damage caused by the customer, or missing original packaging.

• Digital products, custom/personalized items, or final sale/clearance merchandise (except in cases of defect or our error).

• Original shipping costs (unless the return is due to our error or a defective/damaged item).

• Return shipping costs (unless the return is due to our error or a defective/damaged item).

4. How to Initiate a Return

To request a return, please contact our Support Team:

• Email:​ support@ironclad.monster

• Phone:​ +1 (617) 860-4550

Include the following information in your request:

• Your Order Number

• Reason​ for the return

• Photos​ of the item (if applicable, e.g., for damaged or defective items)

Our support team will review your request and provide instructions, including the return address if applicable:

HAROLD BRIDGERS LLC

6442 CREBS DR

PEYTON, CO 80831